Privacy Policy

Smart Clinic, LLC and MyPrepSteps (hereafter referred to as “Smart Clinic”), created this Privacy Policy in order to ensure the confidence of visitors, users and customers of our web site and our application and to demonstrate our commitment to fair information practices and the protection of privacy. Please read it carefully.

The Smart Clinic application is created with strong privacy standards and practices, including being fully compliant with HIPAA regulations and the HITECH Act. The terms that warrant the protection of all protected health information in the Smart Clinic application can be found under the Terms of Use and Business Associate Agreement, which is available to all persons who are authorized to and have registered as a client of Smart Clinic. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy. You may access the current version of this Privacy Policy at any time by clicking on the “Privacy” link at the footer on our website.

Collection of your personal information

Described below are situations in which personal information is collected and the purposes for which it is collected. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, information generated from use of our Products, and other information required to provide a Product, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your Personal Information may include:

  • account registration
  • use of certain Product features
  • generating reports based on information collected from use of our Products
  • requesting service and support for our Products and providing such support
  • placing transactions or orders
  • billing and collecting payments for our Products
  • registering for newsletter subscriptions
  • customizing the advertising and content you see

We collect personal identification information from Users when Users visit our site if Users voluntarily submit information to us through an email request or text request, or when accessing the Smart Clinic application from a third-party site. Users can always refuse to supply personal identification information, such as their email address and mobile phone number, except that it may prevent them from engaging in certain Site-related activities. This privacy policy does not apply to personal information that may be collected from persons who download an application. Instead, the terms that govern the use of certain smartphone and tablet applications owned by Smart Clinic, specifically, the Smart Clinic application, can be found under the End User License Agreement.

  1. Types of Information Collected
  1. Traffic Data Collected. We may automatically track and collect the following information when you visit or use our site, your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser (collectively, “Traffic Data”). Traffic Data is anonymous information that does not identify you personally but is helpful for improving the services offered on our site. We also may use “cookies” to store your password so you do not have to re-enter it each time you visit or use our site. We may collect non-personal identification information about Users whenever they interact with our Site. Our Site uses Google Analytics to help analyze how Users Use the Site. The tool use cookies, which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on Our website activity.
  2. Personal Information Collected. In order for you to access the services that we offer via our site, we may require you to provide us with information that is specific to you and identifies you personally (collectively, “Personal Information”). Personal Information may include: (i) User Data (such as your name, mailing and email addresses); (ii) Financial Data (such as credit card and account numbers); and (iii) Demographic Data (such as address and zip code). If you communicate with us by e-mail or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.

2. Uses of Personal Information Collected

  1. We may use User Data to send you information about our company or our products or services, or to contact you when necessary. We do not use any of your Financial Data, except in connection with providing you the services offered via our site or our company (Smart Clinic, LLC). We may use your Demographic Data to customize and tailor your use of our services.

3. Sharing of Personal Information

We respect your privacy and do not share any User Data, Financial Data or Demographic Data with advertisers or other third parties. We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

4. Protection of Your personal information.

We will only store your email address or mobile phone number collected from the Site. The User voluntarily provides this information. When We request that the User enter sensitive information, the information is encrypted using Secure Sockets Layer (SSL) software or other security protocol, which encrypts the information you input.

5. User Choice Regarding Collection, Use and Distribution of Personal Information

You may choose not to provide us with any Personal Information. In such an event, you will not be able to access and use those portions of our site that require your Personal Information.

6. Confidentiality and Security of Personal Information

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary: (a) to comply with a court order or other legal process; (b) to protect our rights or property; or (c) to enforce our terms of service.

7. User Ability to Access, Update and Correct Personal Information

In order to ensure that all of your Personal Information is correct and up-to-date, you may login, review and edit your Personal Information at any time.

8. Lost or Stolen Information

You must promptly notify us if your user name or password is lost, stolen or used without permission. In such an event, we will cancel that user name or password and update our records accordingly.

9. Updates and Changes to Privacy Policy

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on our site. Any such change, update or modification will be effective immediately upon posting on our site.

10. Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.