4 Ways You Can Improve Your Patients’ Engagement

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Patient engagement has emerged as a key component of reducing the likelihood of an adverse outcome A 42-year-old patient arrived for her annual gynecologist appointment complaining of a self-detected breast lump. She had several questions about her condition and wanted to tell her doctor about a family history of breast cancer. The doctor was in a hurry and advised her … Read More

Technology: A key to patient satisfaction?

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Patients are the key driving force of today’s consumer-driven healthcare market. Whether it’s the caregiver one chooses from healthgrades.com or a facility chosen from the Centers for Medicare & Medicaid star ratings, patient satisfaction marks the future of this highly dynamic and competitive industry. As for health plans, apart from patient satisfaction, member satisfaction is also a key success factor … Read More

9 Patient Experience And Satisfaction Secrets For Hospitals And Healthcare

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As patient satisfaction and the patient experience start to take the spotlight in healthcare, there’s a need for straight, useful talk on these subjects. Here are nine points that will keep you on the right track in hospitals and other healthcare environments. Patient satisfaction isn’t the enemy of medical outcomes.  Done right, the work you do on patient satisfaction, on improving … Read More

Can Digital Communication, mHealth Boost Patient Satisfaction?

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A new study shows that providers should turn to mHealth devices and digital communication tools to boost patient satisfaction levels. Although there is a high rate of patient satisfaction with primary care providers, there is still room for improvement with regard to digital communication and patient engagement technologies, one survey shows. The survey, conducted via Harris Poll and sponsored by … Read More

Openness in delivering healthcare information key to patient engagement

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As health data and IT advance, patients have more control over their own health information than ever and more access to patient engagement technology. Nick van Terheyden: I think the biggest driver, or one of the biggest drivers, of this is mobile technology. It’s not that long ago that the iPhone arrived on the scene. And it’s now all pervasive. … Read More