Keeping Pace: How Technology Will Influence Changes in Healthcare


Recently Robert Rowley, MD wrote an excellent piece for Healthcare IT News arguing that available technologies must continue to evolve in order to keep pace with the needs of the healthcare community.

The technologies healthcare providers have adopted in recent years, including PM and EHR systems, are woefully ill-equipped to handle a patient’s entire health history. According to Dr. Rowley, “Clinical data is organized around clinicians, practices and hospitals – it is not organized as a patient-centered, patient-owned record that follows a person longitudinally over their lifetime. As a result, a given patient’s full story is fragmented, with each institutional silo containing only a segment of a patient’s full story.”

As healthcare moves to a value-based model, physicians will need a complete understanding of a patient’s health. This will involve creating technologies that empower patients to maintain and distribute data from a multitude of different sources including physician messages, insurance claims, pharmacy data, laboratory and imaging results and patient-generated information.

Dr. Rowley’s solution to this problem is described as a series of apps for patients and physician offices, “a patient-facing app [that] can show all the aggregated clinical data from all members of the care team in a consumer-friendly way, and allow a secure way to message back and forth between patients and care team members.”

Dr. Rowley is essentially describing Smart Clinic.

Smart Clinic is the next generation of healthcare technology, filling in the gaps left by current PM, EHR and portal technologies. Designed to eliminate the “silo” effect, our platform allows patients to securely communicate with all of their physicians, not just a single practice, and maintain and distribute those communications with other health records in the app.

Smart Clinic is portable, secure and collaborative. We provide the resources physicians need to streamline their workflow. Reports and results can now be obtained from the patient using Smart Clinic, rather than requesting those documents from the physician’s office directly, and patient-generated data, like those from questionnaires or surveys, can be easily added to a note in an EHR.

“Institution-centered technology, which is the soil where current EHRs have grown, will no longer work,” says Dr. Rowley. “A universal data platform is needed, where patients and care teams can see their information and use it in meaningful ways.”